Upon registration, the registrant is able to submit a pre-placement health assessment AND / OR request a management referral AND / OR a covid-19 return to work assessment when and as required;
For services provided on an ad hoc basis, the client agrees to pay the service provider as and when they use such services or before the release of the requested report;
The service provider will invoice the client before Additional Services (or changes incurring additional charges) are commenced, and the client shall pay all such invoices within 30 days of the due date given. Please note, where invoices are not settled within 14 days of the due date, a statutory interest charge of 8% plus the Bank of England Base Rate will apply.
2.1 Covid-19 Return to Work Referrals
Management of referred cases via telephone contact will be charged at £100 for the first assessment and report, and appointments cancelled within 2 working days and missed appointments will be charged in full.
2.2 Attendance Management Referrals
Management of referred cases via telephone contact will be charged at £100 for the first assessment and report, and appointments cancelled within 2 working days and missed appointments will be charged in full;
Management of referred cases in person and on-site will be charged at £200 (exclusive of mileage at £0.45 per mile) for the first assessment and report, and appointments cancelled within 2 working days and missed appointments will be charged in full;
The above does not include the cost of further medical evidence (“FME”) for which an additional charge will be made in accordance with the provisions set out in Section 2.5;
In the event that an OHP referral is cancelled prior to completion, a reduced fee would be payable. Cancellation fees and did not attend (“DNA”) fees incurred by the service provider will be charged on to the client in full;
Please note that if more than 5 additional questions are asked by the referring party, a double booking fee will be charged to allow additional time for the clinician to answer all of the questions.
2.3 Health Assessment Questionnaires
The questionnaires will be charged at £13 each (this fee includes telephonic follow-up with the candidate if required). An additional management fee would be payable in the event that further medical evidence (FME) is required, plus the costs of obtaining FME as appropriate (please see note below).
2.4 Additional Services
All of the Additional Services under Section 1.5 will be provided via Ad Hoc Occupational Health Limited or a third party supplier and will be charged at cost unless stated otherwise (10% administration fee will not be charged unless agreed to by email between Ad Hoc Occupational Health Limited and the client beforehand);
Online annual food handling, Tier 2 HAVS, and night worker assessments will be charged at £15 each. An additional management fee will be payable in the event that further medical evidence (FME) is required, plus the costs of obtaining FME as appropriate (please see note below);
On-site Health Promotion (Wellbeing Day), Pre-employment, and Annual Health Surveillance Medicals (the following tests are available for employees regularly exposed to those risks requiring them to undergo routine statutory health surveillance, under Health and Safety Executive regulations: body mass index, blood pressure, blood glucose and blood cholesterol, keystone vision, audiometric hearing, tiers 1 (baseline) and 2 (annual) hand-arm vibration syndrome; skin checks and lung function) will be charged at £500 per day (exclusive of mileage);
Referrals from the health surveillance programme will be charged as a management referral as detailed in 2.2 above.
2.5 Further Medical Evidence
The cost of any further medical evidence will be charged as follows:
Management of referred cases via OHP of employees across the UK will be at cost plus a 10% administration fee per referral;
Reports from an employee’s General Practitioner will be charged at cost plus a £100 administration fee to cover the cost of our report to the clinician and of our subsequent report to management following the receipt of said report;
Reports from an employee’s treating specialist will be charged at cost plus a £100 administration fee to cover the cost of our report to the clinician and of our subsequent report to management following the receipt of said report;
Workstation Assessments (“WSA”) or Workplace Assessments (“WPA”) will be charged at cost plus a 10% administration fee;
If the Service Provider considers it necessary to arrange a medical assessment with an OHP, the client will be given prior notice that an additional charge will be payable and the client may instruct the service provider not to proceed.
2.6 Cancellation of appointments
Full charges will apply to appointments not attended and for cancellations or changes to appointments with less than 48 hours’ notice (excluding weekends and Bank holidays).
2.7 Medical Records
The following charges relate to medical records:
Storage of all medical records created with the service provider will only be charged at cost plus a 10% administration fee if transfer of records is requested;
Ad Hoc Occupational Health Limited is obliged by law to supply, within 30 days and without payment for the first copy, any data pertinent to an individual requesting its release in writing under the General Data Protection Regulation (GDPR). We reserve the right to levy a charge of £10 for releasing further copies of this information electronically to cover our administrative costs, and up to a maximum of £50 if paper-based health records are requested (depending on the number of pages provided).
In addition to the above, should the client wish to cancel their account, they are required to notify the service provider to enable collation of their medical records for download (at a charge of £25 to cover the administrative costs), before the account can be confirmed as closed.
Further information is available upon request.